Shipping and Returns
Shipping & Return Policies
We strive to process and ship all orders promptly. Here's what you need to know about our shipping:
Processing Time:Orders are typically processed within 1-2 business days.
Shipping Methods: We currently offer standard shipping with all orders. Please reach out if you need expedited shipping
Tracking:You'll receive a tracking number once your order ships
Tracking:You'll receive a tracking number once your order ships
Delivery Time:Varies by location selected, most deliveries arrive within 7 business days after item is shipped.
Return Policy: Your satisfaction is important to us. Please review our return policy:
Return Window: Items may be returned within 30 days of delivery. Items must be unused and in original packaging. Contact us to initiate a return and receive return instructions.
Refunds: Refunds will be processed to the original payment method within 5-7 business days of receiving the return.
Return Shipping: Customer is responsible for return shipping costs unless the item is defective. For questions about shipping or returns, please contact us at catowestern@gmail.com
Thank you!